Jeremy Saunders

Microsoft Windows 2003 Post-SP2 Hotfixes

May 15, 2008

Why should we apply hotfixes? Some IT Administrators take the approach that if they are not experiencing the issues/symptoms referred to in the knowledge base article; they shouldn’t be deploying the hotfix. However, from experience we understand that the vendor doesn’t always document all issues addressed, so there also needs to be an understanding of […]

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SMB Tuning

May 15, 2008

 Here are 3 good articles written by Michel Roth. Fileserving in Terminal Server Environments (Part 1) Fileserving in Terminal Server Environments (Part 2) Lanmanserver and Lanmanworkstation Tuning So how do you know if you have a problem? Well on the Terminal/Citrix servers you need to monitor the outstanding Redirector/Current Commands queue. The goal of a Terminal/Citrix […]

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Tuning and Tweaking Tips for Terminal/Citrix Server Environments

May 15, 2008

This is the essentially an index to some blogs and articles for tuning and tweaking Terminal / Citrix Server environments. I am doing this for a number of reasons…

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Processor Scheduling

May 13, 2008

Multi-tasking Operating Systems just give the illusion that they’re doing things in parallel. In reality, the CPUs rapidly skip from task to task using various algorithms and heuristics, making one think the processes truly are running simultaneously. The choice of scheduling algorithm can be immensely important.

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Time Management 101 – Voice Recognition Software

May 13, 2008

Back in 2007 I completed a 1 day Time Management course at the Australian Institute of Management (AIM). I took away a few valuable lessons from this course:

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End Point Analysis Scans Hanging

January 8, 2008

This issue wasn’t being seen from all remote workstations as it turned out to be dependant upon the type of Internet connection users were connecting from. For Example: A connection from a DSL line using PPPoE (PPP over Ethernet) consistently failed, whilst other connections, such as PPPoA (PPP over ATM) worked flawlessly. Further testing proved […]

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The Myth Surrounding Various End-Point Analysis Scans

January 8, 2008

There is a general misunderstanding with regards a few of the End-Point Analysis (EPA) scans provided with the Citrix Access Gateway Advanced Edition, and I find that the implementation of these scans is often not thought out correctly. There are three (3) specific scans that need to be explained. Domain Name Scan Registry “Watermark” Scan Antivirus Scan

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Failover CAG Design Limitation

January 4, 2008

The Citrix Access Gateway Advanced Edition (CAG integrated into an AAC Farm) presents us with a design limitation that customers must understand so that the expectation of the level of redundancy built into the solution can be met. Having multiple CAGs in place for failover only provides you with an automated and seamless failover mechanism for Secure […]

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Antivirus Strategy for Citrix Servers

January 1, 2008

Although most antivirus products work 100% without needing any modification and tuning, there are architectural and business decisions to be made about how it should be configured, with a focus on performance; the most important part of a Terminal/Citrix Server deployment.

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Creating a Message of the Day banner using a HTA

December 28, 2007

A customer asked me to assist with implementing a “Message of the Day” (MOTD) banner into their logon scripts. I had written one years ago that was part of a kix32 script, but found that it no longer worked with the wkix32 script processor. I guess that I could have debugged it and fixed it […]

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